Tool Information
Chatterdocs is an AI-powered chatbot builder that allows users to create custom chatbots trained on their content in just minutes without needing to write a single line of code. Unlike traditional live chat, Chatterdocs chatbots are designed to offer faster, more accurate responses to customer queries. The chatbots are built using the same groundbreaking technology behind ChatGPT. They understand and respond to customer questions using user data, delivering precise, immediate, and round-the-clock support to visitors. Chatterdocs also offers multiple pricing plans, including a free version, and its chatbots can be customized to align with a brand’s voice, tone and personality. The tool allows users to embed a brandable chat widget on their website, create chatbots for internal use to empower customer support teams, and integrate with chat tools like Slack to provide a native chat experience. Capabilities include lead capture, appointment booking, visitor info collection, review of conversations with the bot, and routing visitors to live chat for extra support. Chatterdocs is a recommended tool for businesses seeking to upgrade their customer engagement with AI-powered chatbots.
F.A.Q (20)
Chatterdocs is an AI-powered chatbot builder that allows users to create custom chatbots trained on their website content in just a few minutes without writing any code. It's designed to provide faster, more accurate responses to customer queries as compared to traditional live chat. They can be embedded on a website, perform roles for internal use, integrate well with chat tools like Slack, and can be customized to align with a brand's voice, tone and personality. It includes features such as lead capture, appointment booking, visitor info collection, review of conversations with the bot, and visitor routing to live chat for extra support.
Chatterdocs works by using groundbreaking technology behind ChatGPT which allows it to understand and respond to customer queries using user data. Chatbots are built for instant and precise responses to the customers, regardless of time zones or delays. Its chatbots are engineered to simulate human conversation, ensuring a warm, personal touch in each interaction.
You can create a chatbot with Chatterdocs without writing a single line of code. It has an intuitive interface, which makes the building and customization process easier and faster. You can select features, personalize responses, and launch a chatbot that aligns with your brand in just a few minutes. Chatterdocs allows you to add content by uploading PDFs, CSV, RichText, Markdown, and audio files. It also allows you to import content from tools like Notion and watch for changes to keep your bot trained.
Chatterdocs is built with the same groundbreaking technology behind ChatGPT. This allows Chatterdocs chatbots to understand and respond to customer queries similarly, delivering accurate answers in a fraction of the time.
Yes, Chatterdocs's chatbots can perform better than traditional live chat services. They are built to offer faster, more accurate responses to customer queries as they understand and respond using the user data. Unlike human-operated chats, Chatterdocs chatbots are not hindered by response delays or time zones, offering round-the-clock support to your visitors.
Yes, Chatterdocs provides round-the-clock customer support. As the chatbots are AI-powered, they are not restricted by time zones or response delays. They are designed to offer support to visitors on your website at all times.
Yes, Chatterdocs chatbots can be customized to align with a brand's voice, tone and personality. This ensures that the chatbot provides a consistent brand experience to customers.
Yes, Chatterdocs offers a free version of its chatbot builder, in addition to multiple other pricing plans catering to various team sizes and requirements.
Chatterdocs provides native chat integrations with tools like Slack. You can use slash commands in these chat tools to interact with your chatbots.
Chatterdocs is useful for lead capture as it can automatically collect customer info like email addresses, phone numbers, and more within the chat interface. This provides a clever approach to gathering leads while interacting with the customers.
Yes, Chatterdocs chatbots can help in booking appointments. Users can configure the bots to capture appointment booking requests directly through the chat interface, making it a more interactive and engaging process for the visitors.
Yes, Chatterdocs chatbots can collect visitor information. They can be configured to automatically collect customer info like their email address, name and more within the chat interface. This provides valuable insights from visitor interactions.
Chatterdocs can help in routing visitors to live chat for extra support. When a visitor requires additional assistance beyond what the bot can provide, they can be smoothly transitioned to a live chat with human operators. This ensures the customer is not left hanging and their needs are adequately addressed.
Yes, Chatterdocs allows users to review conversations that visitors have had with the bot. This can help to spot gaps in the website content and improve the chatbot's responses and understanding over time.
Yes, Chatterdocs can help businesses to upgrade their customer engagement. By providing instant, precise, and round-the-clock support, and personalized customer interactions, businesses can enhance the overall customer experience significantly. Moreover, lead capture, appointment booking, and visitor info collection capabilities increase interaction points with customers.
Yes, you can embed Chatterdocs's chat widget on your website. This allows visitors on your website to interact with the AI chatbot, thereby enhancing customer engagement.
Chatterdocs offers different pricing plans for teams of all sizes. The pricing plans range from free to $499/month for the Agency plan. An Enterprise plan is custom and available upon request.
Yes, you can create chatbots for internal use to empower your customer support team using Chatterdocs. This can streamline internal processes and help provide faster, effective support to your customers.
Chatterdocs can interact with APIs by sending responses from the Chatterdocs chatbots to your API. This offers users the power to collect, transfer, and manipulate data received from their chatbot conversations, facilitating a seamless integration into their current systems.
Yes, Chatterdocs AI bot can be trained to simulate human conversation. Although the bot is AI-powered, it is designed to provide a warm, personal touch in each interaction in order to maintain the human element of conversation.
Pros and Cons
Pros
- GPT-Powered Chatbots
- No coding required
- Answers questions faster
- 24/7 round-the-clock support
- Brand customization
- Multiple pricing plans
- Embeddable chat widget
- Integrates with Slack
- Lead capture
- Appointment booking
- Visitor info collection
- Conversation review
- Live chat routing
- Can import web content
- Supports data upload (PDF
- CSV
- RichText
- Markdown
- Audio)
- Notion workspace connectivity
- Inside team chatbots
- Response via API
- Insight download
- Free version available
Cons
- Limited customisation options
- Unclear data privacy protocol
- Limited chat tools integration
- No human support integration
- Limited options for data input
- Absence of smartphone app
- Limited languages support
- No free version
- Cannot detect user sentiment
- Limited routing capabilities
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