Customer engagement (55)
Chaterimo
Experience unparalleled 24/7 customer care with Chaterimo, powered by ChatGPT.
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Starting price Free + from $9.65/mo
Tool Information
Chaterimo is a customer care chatbot that leverages the advanced capabilities of the AI language model ChatGPT to provide businesses with an intelligent and efficient customer service experience. It provides personalized interactions, transforming how companies communicate with their clients while also reducing customer service costs and saving time. The platform offers features such as the ability to create a knowledge base, which users can populate via methods like copy and paste, web scraping, file upload, and uploading a Google Shopping XML product feed for e-shops. Chaterimo has an easy-to-use integration that allows businesses to seamlessly integrate a ChatGPT-powered LiveChat chatbot into their websites. An additional feature is its data management system which considerably simplifies editing and managing your data, reducing potential errors and saving time. Chaterimo makes use of a powerful AI language model that enhances the chatbot's capabilities, providing nuanced and contextually accurate responses leading to improved user interactions. It also offers analytics tools to gather reports and discover what users are asking to continuously update the knowledge base. Moreover, with Chaterimo, businesses benefit from a service that operates 24/7 and provides support in multiple languages. For a more customized experience, it uses API keys from OpenAI for fair usage billing, custom training and avoiding rate limits.
F.A.Q (20)
Chaterimo is a customer care chatbot that makes use of AI language model ChatGPT to provide intelligent and efficient customer service. It offers businesses cost-effective and time-saving solutions that transform the way they communicate with their clients. The chatbot can create a knowledge base, integrate a LiveChat chatbot into websites, manage data, and offer advanced analytics tools.
Chaterimo uses the AI language model ChatGPT to ensure intelligent interaction with users. It aids the chatbot in crafting nuanced and accurate responses based on context, which leads to improved user interaction. The model also enhances the chatbot's capability by providing 24/7 service in multiple languages directly on a business website.
A knowledge base on Chaterimo is a database users can create to optimize the responses of the chatbot. It is populated with relevant information via copying and pasting, web scraping, file upload, and uploading a Google Shopping XML product feed for e-shops. This depository of information enables Chaterimo to provide intelligent and responsive chat services.
Chaterimo offers four primary methods to populate a knowledge base: copying and pasting text contents, web scraping for transferring content directly from a website, file upload for documents (PDF, Word, TXT) with a size up to 5MB, and Google Shopping XML product feed upload for e-shop owners.
Chaterimo allows for a user-friendly experience with its integration process. Businesses can integrate a LiveChat chatbot powered by ChatGPT into their websites with ease, offering visitors immediate and intelligent customer care.
Chaterimo’s data management system simplifies the process of editing and managing data. The system is designed to streamline data management complexities, saving time and reducing potential errors. It ensures seamless and efficient management of your chatbot customer service.
Chaterimo offers analytics tools that allow users to gather reports and ascertain what inquiries customers are making. The insights from these reports can be used to continuously update the knowledge base, ensuring that the chatbot stays relevant and effective.
Chaterimo provides a service that operates 24/7, thanks to the AI language model ChatGPT. Even during non-working hours, holidays, or weekends, the chatbot remains available to address customer inquiries, delivering a consistent and reliable customer service experience.
Chaterimo's ChatGPT model can provide customer support in multiple languages. Companies conducting business globally or across different ethnic or demographic groups benefit from this multi-language support.
Chaterimo uses API keys from OpenAI for a customized user experience, allowing it to ensure fair usage billing, custom training, and avoidance of rate limits. This allows for direct communication with OpenAI's servers, which also results in cost-effective service by billing you precisely for the prompts your chatbot uses.
The ChatGPT-powered LiveChat chatbot integrated through Chaterimo on your website offers personalized and intelligent responses to your website visitors' inquiries. It interacts with your customers 24/7, thus providing uninterrupted customer service.
Chaterimo helps reduce customer service costs by managing a significant amount of customer interactions automatically. This results in decreased costs related to hiring, training, and maintaining a large customer service team. The AI chatbot works around the clock and responds to inquiries nearly instantly, adding further to the cost and time-saving benefits.
Chaterimo can be a valuable tool for e-shops. By uploading a Google Shopping XML product feed, e-shop owners can integrate their products directly into the knowledge base. This enables the chatbot to provide precise product information during customer interactions, boosting e-commerce efforts.
Yes, Chaterimo's AI language model, ChatGPT, provides contextually accurate responses. It uses the context of the conversation and the user’s input to generate nuanced and appropriate responses, leading to better conversation quality and an improved customer service experience.
With Chaterimo's analytics tools, you have the ability to gather a wide range of reports. You can discover what your users are asking, delve into conversation details, track engagement metrics, and get actionable insights on how to improve the knowledge base and customer service experience.
Present users of the Chaterimo platform include Zadavatel, E-Zakazky, and Otidea.
Chaterimo prioritizes the security and privacy of your data. Your API key, which enables direct communication with OpenAI's servers, is securely stored and hashed after saving. It's used strictly for communicating with OpenAI servers and is not used for any other purposes or shared with third parties.
Chaterimo offers a user-friendly platform for integrating a LiveChat chatbot with ChatGPT into your website. Its robust system and easy-to-follow steps allow you to add the chatbot to your website smoothly, providing your visitors with immediate and intelligent customer care.
Providing your OpenAI API Key for Chaterimo's paid programs allows you to guarantee fair usage billing - you're billed directly by OpenAI for the exact number of prompts your chatbot uses, ensuring you only pay for your actual usage. It also makes custom training and tailoring your chatbot faster and more efficient, resulting in a more personalized experience. Lastly, it avoids rate limits, minimizing interruptions in service.
Yes, in Chaterimo's Advanced + Masterful subscription plans, you can create multiple chat-widgets. These can have different appearances, initial messages in different languages, different ChatGPT models/chat temperatures, and different roles - meaning your website can effectively cater to a diverse, multilingual customer base.
Pros and Cons
Pros
- Personalized interactions
- Cost and time efficient
- Knowledge base creation
- Web scraping ability
- Easy file upload
- Google Shopping XML integration
- LiveChat chatbot integration
- Efficient data management
- Contextually accurate responses
- User interaction analytics
- Operates 24/7
- multiple languages
- Fair usage billing
- Custom training
- Avoids rate limits
- Website integration feature
- Data editing and managing
- E-shop product feed integration
- Four methods to populate database
- Eases data management complexities
- Continuous knowledge base updates
- Uninterrupted service provision
- Supports multiple chat-widgets
- Different chat-widget appearances
- ChatWidgets with different roles
Cons
- Limited file upload size
- Knowledge base creation manual
- Dependent on Google Shopping
- Single rate limit vulnerability
- Privacy with third-party API
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