Chatsistant – Survto AI
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Chatsistant
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Chatbots (184)

Chatsistant

Help customers instantly with an AI-driven multi-agent chatbot

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Starting price Free + from $10/mo

Tool Information

Chatsistant is a conversational AI framework that enables users to design, deploy and manage AI chatbots with no coding required. These AI chatbots can handle inquiries, provide personalized assistance, and automate tasks, which can be significant for businesses aiming to improve customer satisfaction and operations scalability. With features for customizing bot responses and training them on accuracy, users can enhance the AI's knowledge base effectively. The chatbots developed using Chatsistant integrate with multiple platforms such as Shopify, Messenger, WordPress, Wix, Square Space and more. An additional feature of Chatsistant is its capability to tap into data from diverse sources, including PDFs and all file types, ensuring that communication is accurately tailored to user interactions. Businesses can also use Chatsistant to train an AI chatbot that acts as a 24/7 customer service rep. This can lead to efficient responses, reduced wait times, and reduction in customer service costs. Furthermore, Chatsistant takes security seriously and works towards maintaining high standards of information security, including working towards achieving ISO 27001 certification. Another unique feature of Chatsistant includes a Live Chat Support for human escalation, allowing human agents to intervene and converse directly with users when required.

Pros and Cons

Pros

  • No coding required
  • Customizable bot responses
  • Accurate chatbot training
  • Handles inquiries
  • Provides personalized assistance
  • Automates tasks
  • Scalable for operations
  • Effective knowledge base enhancement
  • Integration with multiple platforms
  • Diverse data source compatibility
  • PDFs and all file type communications
  • 24/7 customer service capabilities
  • Reduced response times
  • Reduced customer service costs
  • ISO 27001 certification in progress
  • Live Chat Support
  • Cross platform compatibility
  • Efficient response times
  • User-friendly platform
  • Training for accuracy
  • Retrieval Augmented Generation (RAG) technology
  • Curate
  • clean
  • enrich chatbots
  • Supports 95 languages
  • Flexible Large Language Model (LLM) selection
  • Multiple text document support
  • Dedicated customer service
  • Reduction in customer tickets
  • Automates data updates
  • Real-time conversation features
  • Personalized support capabilities
  • Real-time data access via webhooks
  • GPT-3.5
  • GPT-4 + GPT-4o support
  • User-friendly interface
  • Customizable brand identity options
  • Integration with favorite tools
  • Custom lead collection forms
  • Integration capabilities
  • Agent takeover
  • Rule-Based Interactions
  • CRM Integration
  • Personalized recommendations
  • Customer feedback collection
  • Customization for chatbot personas
  • Embed on website functionality
  • Ifame or chat bubble support
  • Amazone Web Service (AWS) hosting

Cons

  • No support for voice interface
  • No Android or iOS Apps
  • ISO 27001 certification pending
  • Limited integrations
  • Unclear data encryption level
  • Problematic multilingual support
  • No evident version control
  • Not open source

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