Circleback is an AI-powered tool that assists with creating meeting notes and managing workflows in real time. It is compatible with multiple digital platforms including Zoom, Google Meet, Microsoft Teams and Slack. One of its key features is generating notes from both online and in-person meetings, automatically providing detailed post-meeting summaries and action items. The tool allows users to concentrate on their meetings while it takes notes and acts on relevant insights. The generated notes can then be reviewed and shared among attendees, supporting improved communication and action planning. Circleback features a powerful AI-powered search, which allows users to easily retrieve specific conversations. To increase productivity and efficiency, the tool can create workflows to automatically detect and act on insights, integrating with Slack, Notion, Linear, HubSpot, Salesforce, among others. Transcription of meetings in more than 100 languages is provided, with speaker identification included in the service. This feature uses industry-leading AI transcription models, resulting in highly accurate transcripts. Through integrations, Circleback can interact and update data in other platforms such as HubSpot, Attio and Salesforce. The tool is designed to maintain utmost security and privacy, keeping data encrypted both at rest and in transit, ensuring that meetings are only accessible to those who are granted permission.
Pros and Cons
Pros
Automated meeting notes
Summarizes meetings
Email automation
Records calls
Works with Zoom
Works with Teams
Works with Meet
Works with WebEx
Rapid summarization process
Accessible summarized information
Answer-search capability
Encrypted transport data
Secure database
Free version availability
Teams pricing plans soon
Transcribes calls
Follow-up email creation
Data privacy priority
Provides transcription
Fast working
User owns data
Easy to join calls
Task-focused user conduct
Cons
Limited platform compatibility
No offline functionality
No mobile application
No API access
Unable to customise summaries
Dependent on stable internet connection
Limited transcription languages
No voice command support
Inability to handle multiple languages in one meeting