Tool Information
Colibri.AI is a real-time conversation intelligence software that helps sales teams improve their sales calls and close more deals. The platform offers AI-triggered live cue cards, data-driven coaching, and powerful call analytics, and it can be used for legal and transcription purposes as well. Colibri enables its users to create a searchable call library, record, transcribe, analyze and organize their sales calls, and get AI meeting summaries that identify next steps, customer questions, and other key points in meetings automatically. Colibri also helps sales teams to track and analyze the topics that matter to them, offers real-time battle cards for competitor mentions, objection handling, and provides reminders and alerts to help sales reps stay on track. Additionally, Colibri offers smart checklists to help reps follow talk tracks and hold high-quality meetings with prospects. With Conversation Intelligence and Team Performance Analytics, users can get trending topics insights to understand market signals and build data-driven selling strategies, and measure key metrics related to script adherence, talk-to-listen ratio, customer sentiment, and more. Colibri also offers a native app for Zoom that helps reps access call templates, contextual battle cards, and take notes without leaving the Zoom meeting. Finally, Colibri automatically logs calls and syncs meeting notes with the sales team’s CRM.
F.A.Q (19)
Colibri.ai is a real-time conversation intelligence software designed to aid sales teams in their sales calls and help them close more deals. It provides AI-triggered live cue cards, data-driven coaching, and offers powerful call analytics. It can also be used for legal and transcription purposes. Colibri.ai allows users to create a searchable call library, record, transcribe, analyze, and organize their sales calls, generating AI meeting summaries that identify next steps, customer questions, and other key points in meetings.
Colibri.ai works by providing real-time AI guidance during sales calls. It analyses the sales calls and offers live cue cards for competitive mentions and objection handling. It facilitates coaching, tracking, and analyzing of topics, and provides reminders and alerts to aid sales representatives in staying on track. It also has smart checklists to ensure talks track adherence and offer high-quality meetings with prospects. Moreover, it integrates with Zoom for a seamless experience.
The main features of Colibri.ai include AI meeting summaries, live cue cards, team performance insights, automatic topic detection, smart call checklists, real-time transcription, conversation intelligence, and a searchable call library. It also offers real-time battle cards for competitor mentions and objection handling, provides reminders, alerts, trending topics insights and also integrates natively with Zoom and other CRM platforms.
Real-time conversation intelligence in Colibri.ai refers to its ability to analyze conversations as they occur. This includes identifying key points, next steps, and customer questions during meetings, helping your team to understand and respond appropriately to customer needs. The insights provided by real-time conversation intelligence can increase sales efficiency and enable winning strategies for sales calls.
Colibri.ai helps sales teams by providing real-time AI guidance during sales calls and meetings. It identifies next steps, customer questions, and other key points in meetings, providing AI-generated meeting summaries for fast follow-ups. It also provides reminders and alerts to help sales representatives maintain focus during calls, along with smart checklists to ensure quality interactions with prospects. In addition, Colibri.ai allows teams to track and analyze key metrics such as script adherence, talk-to-listen ratio, customer sentiment, etc.
The AI-triggered live cue cards feature in Colibri.ai assist representatives during sales calls by providing on-the-spot guidance. These cue cards are surfaced in real-time when a prospect asks a question or mentions a competitor, informing the reps exactly what to say under such circumstances. The live cue cards can be used to increase sales efficiency and win more deals faster.
Data-driven coaching in Colibri.ai works by using insights gleaned from team performance analytics. It measures key metrics such as script adherence, talk-to-listen ratio, and customer sentiment which enables efficient and effective coaching of the sales team based on data rather than intuition or assumption.
Yes, Colibri.ai can be used for legal and transcription purposes. It has Colibri for Legal and Colibri for Transcription as part of its product offerings.
A searchable call library in Colibri.ai is a feature that allows users to record, transcribe, analyze and organize sales calls into an easy-to-use searchable library. It gives your team direct access to the voice of the customer and act as an efficient tool for referencing past customer interactions and analyzing them for improvement.
To use Colibri.ai for call analytics, you would need to record and set up the software to capture your sales calls. Once the calls are recorded, Colibri.ai transcribes, analyzes and organizes these calls, providing insights like next steps, customer questions, and other key points in meetings from the data, and enabling data-driven selling strategies.
Colibri.ai identifies next steps, customer questions, and other key points in meetings by automatically analyzing and transcribing the sales calls. Using its AI-powered algorithm, it gleans essential moments from each meeting, providing summaries that have all the critical information needed.
Colibri.ai has a feature called automatic topic detection which helps it track and analyze topics. Users can define the topics they want to track and Colibri.ai will help them glean essential moments from each meeting like the mention of competitors, product names, customer objections and pricing.
A real-time battle card in Colibri.ai is a feature that surfaces relevant information during sales calls when competitors are mentioned or objections are raised. It provides representatives with suggested responses based on the company's knowledge database, and equips them with the exact information they need to handle these situations effectively.
Colibri.ai helps sales reps stay on track by providing smart checklists, real-time alerts and reminders. The smart checklists help reps run high-quality meetings and ensure they mention all key selling points. The alerts and reminders are triggered in real-time based on set keywords, phrases, or when reps have been speaking for too long without asking a question.
The smart checklists in Colibri.ai are designed to guide sales reps during their calls. These lists ensure important points are mentioned and the right questions are asked to move deals forward. When a rep mentions an item from the checklist, Colibri.ai hears it and automatically checks it off, helping the rep stay focused on the call.
Conversation intelligence and team performance analytics in Colibri.ai play a crucial role in understanding market signals and building data-driven selling strategies. These features allow the tracking of topics, analyzing key metrics related to script adherence, talk-to-listen ratio, customer sentiment, and more. All these help inform better business decisions and coaching strategies.
Colibri.ai integrates with Zoom via a native app that allows reps to access call templates, contextual battle cards, and take notes directly from within their Zoom meetings. The Colibri app works right in Zoom, enabling call transcripts, analytics and reports without the need to move away from their Zoom sessions.
Colibri.ai automatically logs calls and syncs meeting notes with the sales team's CRM by using AI-based algorithms. Once a call is over, the AI generates a summary of the call, logs it and syncs the notes to the CRM system, enabling a seamless experience and spending more time on actual selling.
To get started with Colibri.ai, one has to sign up for a free trial. The free trial does not require a credit card and can be found on their website.
Pros and Cons
Pros
- Real-time conversation intelligence
- Automatic meeting summaries
- Strong call analytics
- Comprehensive tracking for topics
- Real-time competitor mention cards
- Built in objection handling
- Guided reminders and alerts
- Offers smart checklists
- Measures script adherence
- Built-in talk-to-listen ratio analytics
- Analyzes customer sentiment
- Native Zoom app integration
- Automatic call logging
- CRM meeting note sync
- Searchable call library
- Auto-transcribes sales calls
- Instant call analysis
- Organizes sales calls
- Helps identify next steps
- Helps identify customer questions
- Real-time transcription
- Team performance insights
- Automatic topic detection
- Increases rep productivity
- Faster onboarding of new hires
- 100% visibility into deals
- Helps build data-driven strategies
- Guidance and coaching for reps
- Live cue cards for reps
- Provides trending topics insights
- Contextual battle cards
- Helps follow talk tracks
- Smart checklists for reps
- Tracks competitor mentions
- Tracks pricing discussions
- Spots common objections
- Suggests tactics to overcome objections
- Captures accurate answers from knowledge base
- Triggers for keywords or phrases
- Self-correction in real time
- Checks off items from the checklist
- Coaches based on data
- Works with existing tools and software
- Offers Free trial
- CRM update facilitation
- Fast follow-up and effective meeting prep
- Sales call template access
- In-meeting app note taking
Cons
- No API
- No offline functionality
- Dependent on Zoom
- Lack of integration with all CRM systems
- No available desktop app
- No transcription quality measure
- No multi-language support
- Potential data privacy issues
- No direct email syncing
- No real-time translation feature
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