Tool Information
Humanlike is a conversational AI tool designed to automate voice and chat operations in a way that mimics human behavior and speech. It offers voice bots that can sound and act just like real humans, providing a natural and seamless customer experience. The tool can be used across various industries, including real estate, logistics, finance, and more.With Humanlike, businesses can enhance their customer service by providing support through competent and friendly agents that are available 24/7. It also enables users to schedule appointments at scale and securely provide payment details to vendors' IVR or live agents.The tool has been trusted by numerous organizations and has helped improve agent availability. It allows companies to scale their operations without increasing headcount and reduces the need for outsourcing to contact centers. Humanlike boasts a high customer satisfaction rate and average cost reduction.The team behind Humanlike includes Vash Madhavan, the founder and CTO, who has extensive experience in NLP projects and has worked with Fortune 500 companies. Andy Qin, the founder and CEO, previously played a key role in building and scaling a product line at Modern Treasury.In summary, Humanlike is a powerful conversational AI tool that uses voice bots to provide a human-like experience for customers. It helps businesses automate their voice and chat operations, improve customer satisfaction, and optimize their workflows.
F.A.Q (20)
Humanlike is a conversational AI tool designed to automate voice and chat operations. It uses voice bots to mimic human behavior and speech patterns, thereby providing a natural and seamless customer experience. This AI tool can be utilized in various industries and helps improve customer service, schedule appointments at scale and securely provide payment details. It is designed to operate anytime.
Humanlike mimics human behavior and speech through its advanced voice bots. These bots are designed to replicate the nuances of human conversation making the interaction sound natural. By automating voice and chat operations, the AI creates the impression of interacting with an actual human being rather than an automated system.
Humanlike can be used in a wide range of industries including, but not limited to, real estate, logistics, and finance. It's designed for any business looking to automate their voice and chat operations, providing a human-like experience in customer interactions.
Humanlike enhances customer service by providing competent and friendly AI agents that are available 24/7. It allows businesses to support their customers anytime and ensures prompt resolution of queries without requiring human agent intervention, thus improving overall customer satisfaction.
Humanlike offers a scheduling capability that enables users to schedule appointments at scale. This means it can handle a large number of appointment scheduling tasks simultaneously, reducing the need for human intervention and making the process more efficient.
Humanlike securely handles payment details by providing them securely to vendors' IVR or live agents. This ensures that sensitive payment data is handled in a secure manner, reducing risk and maintaining customer trust.
Humanlike helps in scaling operations by enabling businesses to automate voice and chat operations without a proportional increase in personnel. That means businesses can handle more customer interactions without having to invest in additional staff, thus significantly reducing operational costs.
Humanlike boasts a high customer satisfaction rate of 96%, indicating a highly positive response from businesses and customers who have used the tool.
Humanlike is created by Vash Madhavan and Andy Qin. Vash, the founder and CTO, has an extensive experience in NLP projects and has worked with Fortune 500 companies. Andy Qin, the founder and CEO, has prior experience in building and scaling product lines at Modern Treasury.
Humanlike improves agent availability by providing 24/7 service. Since the AI never needs a break, businesses can maintain continuous customer service support. This frees up the human team to work on more challenging and high impact situations.
Humanlike helps businesses reduce their costs by an average of 50%, making it a cost-effective solution for voice and chat automation.
Yes, Humanlike does offer a risk-free trial period. This allows potential users to experience and evaluate the platform's capabilities without any financial obligation.
Yes, Humanlike is SOC 2 compliant, which assures that it meets high standards for managing customer data based on the Trust Service Principles.
Yes, Humanlike does offer dispatch services. It allows scheduling appointments with counterparties at a large scale, ensuring efficient communication and coordination.
The Humanlike team can be reached via email at [email protected].
One of the well-known companies that trust Humanlike is Latchel, as voiced by Will Gordon, the Co-founder and COO at Latchel.
Yes, Humanlike is designed to operate continuously, providing 24/7 availability and support.
Scale your operations without scaling headcount' in reference to Humanlike means that using the AI, businesses can handle a higher volume of voice and chat tasks without needing to increase their number of employees. This saves costs while enhancing productivity.
In terms of PAY-BY-PHONE operations, Humanlike enables secure provision of payment details to vendors' IVR or live agents. This assures secure transactions while facilitating seamless and efficient operations.
The Humanlike platform handles privacy and terms & conditions in compliance with standard legal and regulatory provisions. It offers accessible links to its legal terms, privacy policy, and terms & conditions.
Pros and Cons
Pros
- Human-like voice interactions
- 24/7 availability
- Scheduling appointments at scale
- Secure payment support
- High customer satisfaction
- Average cost reduction
- Industry versatility
- Beneficial for customer service
- Decreases dependency on outsourcing
- Team with NLP experience
- SOC 2 compliance
- Risk-Free Trial available
- Supports dispatch tasks
- Useful for multiple industries
Cons
- No text-to-speech customization
- Industry limitations unspecified
- No multi-language support mentioned
- Undefined risk-free trial period
- No direct integration with CRMs
- Lack of user-friendly documentation
- No mention of offline usage
- Possible latency on high-volume usage
- No sentiment analysis feature
- No advanced analytics tools
Reviews
You must be logged in to submit a review.
No reviews yet. Be the first to review!
Similar Tools
