Tool Information
WowTo is a comprehensive video knowledge base software, enabling users to build and host video libraries for a range of uses such as support, training, and educational content. Its toolkit includes a video creator, specifically crafted for how-to and instructional video content, and knowledge base builder which presents a YouTube-like experience to visitors. The in-app video widget allows seamless access to the video content either on a website or inside an application. Additionally, it converts screen recordings, PDFs and PPTs into video format, offering a diverse range of video creation methods. The software also boasts a chrome extension and integrations with various platforms such as Intercom, Zapier, Jira, Confluence, Shopify, and Zendesk. Along with being a robust tool for creating support videos, WowTo has the capability of translating videos, making them suitable for global consumers. Noteworthy features also include AI-powered voiceovers that can be tailored to different accents and localizations. Customisation options are available to ensure the video layout aligns with a users brand. Videos can be constantly updated, ensuring their relevance in rapidly evolving environments.
F.A.Q (19)
WowTo is a free video knowledge base software which allows users to create, host, and share video content. It provides tools for various forms of video generation and hosting, and allows users to integrate their video knowledge base with several apps such as Intercom, Slack, Zapier, Jira, Confluence, Shopify, and Zendesk. WowTo's features include a how-to video creator, a video knowledge base builder, an in-app video widget, and AI-powered voiceovers.
WowTo offers several features for creating videos: a How-To Video Creator for generating step-by-step tutorials; tools for converting screen recordings, PDFs and PPTs into video format; an AI-powered voiceover generator with multilingual capabilities; and a choice of pre-made layouts with customization options to match the user's branding.
WowTo's How-To Video Creator is designed for making step-by-step tutorials. Users can use the AI-powered video creator to create these how-to videos with automated voice-over generation. The creator also allows for conversion of workflow videos, PDFs, and PPTs to video format.
The Video Knowledge Base Builder is a feature offered by WowTo that allows users to create a personalised video experience for their customers, similar to that of YouTube. It helps the users build and host a comprehensive video library which can be dedicated to support, training, education, or any other use-case as deemed fit by the user.
The WowTo In-App Video Widget allows users to make their support videos easily accessible within a website or an application. This widget helps in providing contextual video support to visitors, thus bettering customer engagement.
WowTo offers integrations with various platforms such as Intercom, Slack, Zapier, Jira, Confluence, Shopify, and Zendesk. This allows users to bring their video knowledge base into these apps for easier access.
Using WowTo, you could create a video knowledge-base for your website by using their How-To Video Creator and Video Knowledge Base Builder. First, you can utilize the tools provided in the How-To Video Creator to create support or tutorial videos. Once your videos are ready, you could use the Video Knowledge Base Builder to help build, organize, and host your video content on your website providing a YouTube-like experience for your customers.
The feature that allows WowTo to convert screen recordings, PDFs, and PPTs into video format means that WowTo can take these given file formats and transform them into a video format. These converted files can then be incorporated into the video knowledge base, expanding the range of content that users can provide to their audience.
Yes, WowTo does support video translation for global audiences. This is a part of their multilingual support feature which lets users localise their videos, catering them to the languages preferred by their diverse consumer base.
Yes, WowTo videos can be tailored with AI-powered voiceovers in different accents. This feature allows users to customise the audio narration of their videos not only in different languages, but also in different regional dialects. The variety in accent options aids the localisation of videos, making them accessible to a global audience.
Yes, the layout and appearance of WowTo videos can be customised to align with personal branding. WowTo offers a selection of pre-made layouts that users can choose according to their use-case and then customise them with their personal branding such as logos, icons and cover art.
Keeping WowTo videos up-to-date can be achieved by periodically reviewing and updating video content to reflect any changes in the user's product, service or policies. WowTo provides a feature where video updates can be made easily and in real-time, ensuring that the video content is always relevant.
Yes, with WowTo you can create workflow videos. It offers a free AI screen recorder that you can use for making how-to videos, support videos, and step-by-step videos in minutes. The AI also automatically generates voice-over for the created video, making the process simpler and more efficient.
Benefits you can expect from using WowTo include reduced support tickets by up to 28%, increased customer satisfaction by 80%, and a decrease in churn rate by 30%. Also, the multilingual capability, integration features and AI-powered voiceovers on offer, ensure a global reach, smoother workflow and improved customer engagement.
WowTo provides a video editor that is designed for support staff with no prior design expertise required. The editor combines various features that allow users to create workflow videos, convert PDFs or PPTs to videos, provide natural AI voiceovers and in-general, create support videos effortlessly. The finished videos can then be uploaded to the user's knowledge base using the Video Knowledge Base Builder.
When WowTo refers to videos being 'localized', it simply means that the videos can be customised to cater to a specific locality or region. The AI-powered voiceover feature offers pronunciation in different accents and dialects, and videos can also be translated into different languages. This enables users to cater to a global audience while providing content that feels local and specific.
Yes, WowTo does incorporate AI in several ways, such as the AI-powered voiceovers that can generate voice narration in different accents and local dialects. Additionally, the AI is also used in the video creator tool to generate step-by-step tutorial videos and the AI screen recorder where it automatically generates voice-over for your recorded videos.
WowTo’s integrated video access feature allows you to bring your video knowledge base into several popular applications such as Intercom, Slack, Zapier, Jira, Confluence, Shopify, and Zendesk. This way, users can seamlessly consult the video knowledge base without ever having to leave the app they are currently in.
Yes, you can use WowTo to create a video knowledge base inside apps like Intercom, Slack, etc. By creating and uploading your videos to WowTo, you can leverage their integration capabilities to bring your video knowledge base to various platforms. This improves accessibility and allows you to provide video support to customers or employees directly in the platform they are using.
Pros and Cons
Pros
- Free video knowledge base
- How-To Video Creator
- Video Knowledge Base Builder
- In-App Video Widget
- Multilingual video capability
- Integrated video access
- Compatible with various apps
- Customisable pre-made layouts
- Supports video generation
- Converts PDFs to videos
- Converts PPTs to videos
- Chrome extension available
- In-app support videos
- Translates videos for global audiences
- Supports different accents in voiceovers
- Automatic video updates
- Supports branding on videos
- Bridges support tickets with videos
- Increases customer satisfaction
- Decreases churn rate
- Allows screen recordings
- Integrated with Intercom
- Integrated with Zapier
- Integrated with Jira
- Integrated with Confluence
- Integrated with Shopify
- Integrated with Zendesk
- Creates videos from chrome extension
- Creates videos from images
- Turns PDF/PPT to videos
- Supports diverse video creation methods
- Tailored for step-by-step HowTo videos
- Organized video knowledge base
- YouTube-like customer experience
- Video help in-app widget
- Video translator tool
- Simplified video editor for support staff
- Localizes videos for global audience
- Always up-to-date video content
- Integrated video access in apps
- Academy style sequential video layout
- Posters style branded layout
- Simple list YouTube channel like layout
- Course based video layout
- Supports logo
- coverart branding
- Single platform for video creation to hosting
- Eases video updates as per product changes
Cons
- Limited video editing tools
- Dependent on third-party integrations
- PDF/PPT video conversion may lack quality
- Limited localisation options
- Complex knowledge base builder
- Rebranding customization limitations
- Updates may need frequent video revisions
- Chrome-dependant extension
- Unclear video hosting capacities
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