Tool Information
Busy or away? Just forward your calls. Your AI will speak for you, exactly how you set it up. ZenCall is an AI tool designed to provide an affordable and efficient way for businesses to manage incoming calls. This AI-powered tool acts as a virtual secretary, answering calls and providing relevant information to callers. With instant call notifications, the user can receive timely alerts and access calls at their convenience through the ZenCall app or desktop website. The AI secretary can send URL links of the user's choice to the caller via text messages to streamline the process of completing their transactions or booking. The tool also offers unlimited prompt testing to enhance the AI secretary's efficiency while answering calls. ZenCall provides a free phone number and offers call redirection services to ensure that customer queries are promptly and accurately addressed. With ZenCall, businesses can benefit from AI-powered customer service and gain an edge by providing a seamless experience to their clients. The tool is available in different pricing plans, with the starter plan being free and the highest-priced package offering unlimited live calls. ZenCall also offers a dedicated onboarding assistant to guide users through the setup process. Overall, ZenCall is an AI tool that offers the most efficient and affordable way for businesses to manage their incoming calls.
F.A.Q (20)
Zencall.ai is an artificial intelligence tool that aids businesses in managing their incoming calls. It functions as a virtual secretary, answering phone calls and providing appropriate information to callers. Zencall.ai offers features like instant call notifications, link sharing via text messages, unlimited prompt testing, a free phone number, and call redirection.
Zencall.ai uses artificial intelligence to automate the management of incoming calls for a business. Users receive instant notifications of calls via the Zencall app and the AI secretary can send URL links of the user's choice to callers in text messages. The AI secretary is programmed to answer queries and if required, it redirects the call to the appropriate line and ensures accurate addressing of customer queries.
Zencall.ai's AI secretary answers incoming calls, shares URLs via text messages as needed, provides necessary information to the callers, and forwards call if it's unable to answer a question. By using unlimited prompt testing, the AI secretary responses can be improved over time.
Yes, Zencall.ai has a dedicated app. This app aids in receiving instant call notifications and reading them anytime, anywhere conveniently.
Zencall.ai's AI secretary can send URL links via text messages to incoming callers, whether they are interested in placing an order, making a reservation, or scheduling a meeting. This feature simplifies and streamlines interactions with customers.
Instant call notifications in Zencall.ai allow users to receive timely updates whenever a new call is answered by the AI secretary. These notifications can be accessed at any given time, allowing users to manage and read them at their convenience.
Setting up Zencall.ai involves the help of an onboarding assistant who guides users through the set-up process and answers any questions they may have. This ensures a smooth and seamless setup experience.
Yes, with Zencall.ai, users can acquire a free phone number to handle missed or incoming calls from anywhere.
Unlimited prompt testing in Zencall.ai is a feature that enables users to improve how their AI secretary answers incoming calls. Tests can be conducted as many times as needed, at no extra cost.
Zencall.ai uses AI to redirect calls to a specific person or service if the AI secretary is unable to answer a question, or if a customer requires special assistance. This ensures prompt and accurate responses to customer queries.
Zencall.ai provides different pricing plans; the Starter plan which is free and includes 30 live calls per month. The Standard plan costs $29 USD monthly with 150 live calls included. The Advanced plan costs $99 USD per month and provides 500 live calls. The Enterprise plan costs $249 USD per month and offers unlimited live calls.
Yes, Zencall.ai provides a dedicated onboarding assistant that guides the users through the process of set up. This assistance ensures users integrate Zencall.ai into their system smoothly and conveniently.
Any business that needs a robust system to handle and manage incoming calls can benefit from Zencall.ai. It can especially be helpful to businesses that have to provide URL links to their customers on a regular basis or businesses that need to forward calls to specific services.
The number of live calls in Zencall.ai's packages varies. The Starter plan provides 30 live calls per month, the Standard plan provides 150 live calls per month, the Advanced plan provides 500 live calls per month and the Enterprise plan allows for unlimited live calls per month.
The Standard pricing plan of Zencall.ai costs $29 USD per month and offers 150 live calls, whereas the Advanced pricing plan costs $99 USD per month and includes 500 live calls. This is the main difference between the two plans.
Yes, if necessary, Zencall.ai can forward calls. It's AI secretary is able to redirect the call to the appropriate line if it can't answer a question.
If the AI secretary can't answer a question, it will redirect the call to a specified person or service in order to ensure that the customer's queries are accurately addressed.
Zencall.ai provides unlimited prompt testing for users to test how the AI secretary answers incoming calls. To do this, you simply call your Zencall number from your own phone. Note, regular call costs will apply.
Zencall.ai can streamline your business process by efficiently handling incoming calls, providing timely notifications of received calls, and sending URL links via text messages when required. It's AI secretary can also forward calls to designated personnel when needed.
Zencall.ai enhances customer service by ensuring that all incoming calls are managed efficiently. It provides timely responses, sends useful URL links as per customer's need, and theirs effective call redirection service ensures that all customer queries are answered correctly and promptly.
Pros and Cons
Pros
- Automates business calls
- Instant call notifications
- Sends URL links via text
- Unlimited prompt testing
- Free phone number
- Call redirection feature
- Dedicated onboarding assistant
- Streamlines transaction process
- Different pricing plans
- Offer live call packages
- Can forward existing numbers
- Accessible Zencall app
- Can address customer queries
- Affordable tool
- Enhanced customer experience
- Free starter plan
- Streamlined setup process
- Sends notifications via email
- Helps manage incoming calls
- Efficient business call management
- Supports call redirection if needed
- Test secretary prompts for free
- Helps you stay connected
- Improves secretary's call answering
Cons
- Requires app installation
- No multilingual support mentioned
- Potential privacy issues
- Lacks advanced analytics
- Regular call costs apply
- Limited live calls for cheaper plans
- No voice customisation
- Doesn't support multiple channels
- No self-updating or learning abilities
- No integration with other platforms
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